Deputy Manager - Supported Living

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Deputy Manager - Supported Living

Adult Services - Supporting Living, Poole & Bournemouth

We are seeking a highly motivated and experienced Deputy Manager to join our Supported Living Team. As Deputy Manager you will be leading and managing teams in providing support and personal care to people who have physical and/or learning difficulties to live in their own homes. You will work closely with the Service Managers to manage the allocated budget effectively, delivering excellent value for money.

Interview Date: Week commencing 15th September, exact date to be confirmed.

Location: Discovery Court, Wallisdown Road, Poole, BH12 5AG (This role involves travelling to other locations within Dorset)

Main duties:

  • Develop and deliver services to support people with any level of disability, including those with complex support needs.

  • Ensure primary and mental health of people supported is maintained.

  • Ensure that services are delivered in a way that meets the person’s needs and enables them to achieve agreed outcomes.

  • Ensure that all staff are trained to meet mandatory training requirements of the organisation and understand that they are responsible for and are active participants in their own learning and development.

  • Work with HR team to recruit and induct new staff. Develop the recruitment process to gain improvements in retention rates within the service.

  • Manage the service and work within the overall framework of Diverse Abilities’ Policies and Procedures, Commissioning and CQC standards and all legal requirements.

  • Ensure that the services provided are compliant with the Health & Social Care Act 2008 as regulated by CQC.

  • Identify areas of development for the Services/Diverse Abilities. Provide and forward any proposals or concerns to the Managers.

  • Ensure the service provided fully reflects the needs and wishes of those it supports through ongoing person-centred planning whilst adhering to all legal frameworks. Ensure that services provided strive to be in line with the REACH standard in Supported Living

  • To protect people we support from harm and abuse through safeguarding and escalating where necessary

  • Monitor the quality of each part of the service that is provided using key performance indicators through planned and unannounced visits to the home of the person supported.


What we need from you:

  • FULL UK Manual driving license

  • Vehicle Insurance for Business Use

  • Diploma Level 3 in Health and Social Care or equivalent

  • Confident in numeracy and literacy and IT proficient

  • Strong leadership style

  • Medication administration experience

For full details on requirements and essential skills required for this role, check the job description linked above.

Commitment to safeguarding

Diverse Abilities is committed to safeguarding and promoting the welfare of children, young people, and adults that we support and expects all staff and volunteers to share the same commitment. Please ensure a full work history is completed in your application form including any gaps of employment. Applicants will be required to complete satisfactory enhanced Disclosure and Barring Service (formerly CRB) check is required for this post prior to commencement. The Charity is an equal opportunities employer.


Benefits and bonuses

We offer a wide range of employee rewards and benefits. These include access to hundreds of retailer, restaurant, entertainment, and hotel discounts through Blue Light Card, auto-enrolment pensions, paid accrued holiday, and a cycle to work scheme. Click here for a full list of our rewards and benefits.

You’ll also get paid while you complete your training and as you proceed to any diplomas.

We also provide long service awards at 5, 10, 15, 20, and 25+ years including bonuses, vouchers, and additional paid time off.


Introducing Reasons to Care

Hosted by Michelle (Supported Living Deputy Manager) and Clare (Children’s Team Short Breaks Manager), "Reasons to Care" will take you on a heartwarming journey, making an impact that truly matters. It’s our podcast on all things to do with working in care.

We'll dive into some uplifting stories that'll make you feel all warm and fuzzy inside, changing lives with love, one story at a time. From speaking to those who have worked for us for years and new members of the team, through to parents and people we support, there’s lots of stories to enjoy.

Click here to find out more and listen today.


Our employee stories

Find out more about what our employees have to say about working for us.

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