This page outlines the Terms and Conditions for Diverse Abilities Events
If you have any questions regarding these terms and conditions, please contact the Diverse Abilities Events Team by email on events@diverseabilities.org.uk or call us on 01202 718 266 and select the option for fundraising.
General
These booking terms and conditions apply to everyone who takes part in an event for Diverse Abilities, and those who attend as spectators. If you are registering on behalf of a group, you are accepting the terms and conditions on behalf of all group members.
These terms and conditions contain important information regarding participation, and upon entry you agree to and accept these terms and conditions.
Please note that these terms and conditions apply to Diverse Abilities’ organised events. If you are registering for a ‘Third Party’ event, you must adhere to any terms and conditions set by the company in question, please see the Third Party section for more information.
All participants taking part in events do so at their own risk. In no event shall Diverse Abilities Plus Ltd. be liable for any injuries, loss or damages whatsoever, including indirect, punitive, special, incidental or consequential losses connected with any aspect of this event.
Photographs will be taken of participants throughout the event which will be used on promotional materials. It is the participant’s responsibility to let staff know at registration if you do not want to appear in any such materials.
We reserve the right to ask participants and supporters to leave an event if they do not adhere to the terms and conditions and no refunds shall be given in these circumstances.
All participants understand that any products distributed at the events are subject to availability and may be withdrawn or substituted if necessary.
All under 18 participants in the events must be accompanied by a parent, guardian or responsible adult at all times.
Booking process, prices, payment
If the booker chooses to cancel, Diverse Abilities is not obligated to provide a full refund. Bookings are non-transferable, exceptional circumstances will be considered with appropriate warning.
Refund terms for cancellation by the booker are as follows: one month’s notice for a full refund, notice between one month and two weeks before the event for a 25% refund, and notice of under two weeks is subject to no refund. Please note, the Rugby Lunch and Gala Ball are subject to different timelines, where we must receive at least two months’ notice for a cancellation.
Any registration fees contribute to the cost of staging the event and any administrative costs. We endeavour to run our events as cost-effectively as possible and seek sponsors to help cover this so more funds can be donated into the charity’s operations.
Any participant intending to cancel their place in the event shall inform Diverse Abilities as soon as reasonably practicable.
Health & Safety
Before registering for a Diverse Abilities event, you should be medically fit to participate, please seek medical advice if appropriate. You are required to inform the event organisers of any relevant medical conditions in the lead up to the event that might affect your participation during this event.
Your safety is of paramount importance. Please ensure that you follow all safety instructions and training procedures when participating in events.
Children aged 18 years and under must take part alongside a paying adult and be accompanied throughout the event, unless specified. School and youth groups who take part must have adequate supervision.
We reserve the right to prohibit individuals from taking part and will do so if participants under 18 have failed to provide evidence of parental consent.
No drugs, alcohol, illegal substances or other intoxicants of any kind are permitted to be used or present at a Diverse Abilities event.
Unless stated on the event webpage, dogs or any other animals or pets are not permitted at Diverse Abilities events.
By registering you are confirming that you are in good physical condition to participate in the event and will not arrive in ill health or unfit to take part.
Clothing & equipment
Due to the nature of the event please do consider your choice in clothing. It is the participant’s responsibility to come suitably dressed for the event. The event organisers take no responsibility for clothing.
By registering you are agreeing to carry any equipment needed for the event including water bottles or relevant event equipment that has been suggested.
You are responsible for acting sensibly and taking care to protect your own and other’s health and safety.
Event changes
Should alterations need to be made to the event, we will give prior notice ahead of the event.
Diverse Abilities reserves the right to alter the start time of the event at any time.
Diverse Abilities reserves the right to alter the event location if the original location is deemed unsuitable. As much notice as possible will be provided for this change. If an event location must be changed, Diverse Abilities will transfer all tickets, and no refunds will be guaranteed.
Diverse Abilities reserves the right to update its terms and conditions at any stage. Terms and conditions can be viewed on our website at any time.
We reserve the right to reduce or alter events to accommodate any unexpected complications on the day that may have an impact on Diverse Abilities staff, volunteers, participants or spectators.
Cancellation
Diverse Abilities reserves the right to cancel an event at any time. In the event of this happening, entry fees and sponsorship will be refunded in full.
If the event is cancelled because of circumstances of force majeure, the participant will not be entitled to any refund of the entry fee and/or compensation of other losses, such as travelling or accommodation expenses.
Diverse Abilities will contact you regarding refunds when eligible. If you do not request your refund in writing, we will presume you are willing to donate your entry fee to Diverse Abilities.
Zero-tolerance
We deliver our events, and any communications involved, in a kind, professional, and respectful way, we ask that our staff and volunteers are treated in the same manner. Diverse Abilities has a zero-tolerance policy for its staff and volunteers at events to allow them to carry out their work without violence, abuse, or harassment.
Any verbal or physical behaviour which causes our staff or volunteers to feel uncomfortable, embarrassed, or threatened, is unacceptable and will not be tolerated and you may be asked to leave the event.
Third party events
Some events require us to work with Third Party organisations which means that we must share your details with them.
For some events, you will be directed to their website to register, these events include but are not limited to; Action Challenge’s Ultra Series, Charity Challenge, Dorset Mud Run.
For other events, you will register on Diverse Abilities’ website, but we will share some of your details with third parties where necessary to deliver the event.
All Diverse Abilities event terms and conditions remain in place for Third Party Events, but you must also abide by any terms, conditions or rules set out by the Third Party Event organisers.
Attendance & Timings
You will either select your start time or it will be allocated to you. In either instance, this will be communicated to you.
Participants arriving late must abide by the instructions and decisions of the event manager or their representative. For health and safety reasons it is possible that late comers will not be permitted to take part.
We reserve the right to refuse entry to participants who try to take part in the wrong event or start time without prior approval.
Sponsorship (DSA)
You are not permitted to use any of the sponsorship money you raise in relation to the event to pay for your expenses. If you do not pass all the money you raise to Diverse Abilities, you may be committing a criminal offence.
For many events, your registration fee covers the cost of the event. However, some events have higher costs which is why there is a set fundraising target in place.
If the event you are registering for has a minimum fundraising target, you agree to reach your fundraising target by the dates which are set out in your welcome information.
Should you not be able to reach these amounts, Diverse Abilities reserves the right to cancel your place within the event, this may be due to the costs associated with your place in the event.
If a Participant cancels their place in an Event and has fundraised for Diverse Abilities, it is the Participant’s responsibility to ask their sponsors if they would like to be reimbursed or if they are happy for their donation to remain with Diverse Abilities.
By fundraising for Diverse Abilities, you agree to return all sponsorship and donations to Diverse Abilities within six weeks of the event completion date.
In this instance, you will not be eligible for any refunds on registration fees or sponsorships.
Data
The information you provide at registration will be shared only with that organisation, it will not be shared with any other organisation with the exception of Third Party events.
Diverse Abilities will use the contact details (address, phone, and email address) you have supplied, to send you information about this event and also events Diverse Abilities may organise in the future. Please rest assured you can change or update any of your preferences at any time by contacting us at Diverse Abilities Central Office, Merritown Lane, Hurn, BH23 6DT, contact 01202 718 266 or email events@diverseabilities.org.uk
Where First Aid facilities are provided and you receive medical treatment, your details may be passed on to us for health and safety purposes and to fulfil our legal obligations (including those under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995). All accident details will be held on Diverse Abilities’ accident database in line with statutory requirements.
Contact
If you have any questions please contact the Diverse Abilities Events Team on events@diverseabilities.org.uk or 01202 718 266.
Complaints & feedback
Should you need to make a complaint or if you have feedback about an event, please contact the events team on 01202 718 266 or events@diverseabilities.org.uk. Alternatively, please speak to a member of the Events Team on the day of the event.