Disability advice appointments for the deaf community
Ensuring excellent communication is never compromised
The length of time from completing a benefit application to appeal can be 12-18 months depending on the type of benefit, which can be extremely stressful in itself, and more so if communication is difficult.
The disability benefit application to appeal process can be long one. It can take anywhere between 12-18 months depending on the type of benefit. What’s more, is that the process can be stressful and complex particularly if communication is difficult.
That’s why we’ve been working hard to secure funding to provide us with the capacity to include a British Sign Language (BSL) interpreter for our advice appointments free of charge.
Benefits appointments with a BSL interpreter include:
Carers Allowance (CA)
Blue Badge and Limited Capability for Work assessment forms
Discretionary Housing Payment applications
Child disability living allowance (DLA)
Personal Independence Payment (PIP)
Attendance Allowance (AA)
We also support deaf parents to access support for their disabled child/children who may not have a hearing impairment. Appointments can be over Zoom or in person.
“After several failed applications, Diverse Abilities
helped me to complete the DLA application for
my eldest daughter and it was successful.
My other daughter also had a DLA application,
Diverse Abilities assisted with this, and it was
successful on the first application. The team has
assisted me and provided me with the BSL
communication support that I needed. I could
not have done it without their help.”
— Recent Advice Team client
Contact us
If you would like to book an appointment or have any questions, we’d love to hear from you.
To book an appointment or for further information, email advice@diverseabilities.org.uk or call 0300 330 5514.
We are available on weekdays between 9am-5pm.
If we are unable to answer your call, please bear with us, leave a message and we will get back
to you as soon as we can.