Disability advice appointments for the deaf community
Ensuring excellent communication is never compromised
The length of time from completing a benefit application to appeal can be 12 to 18 months depending on the type of benefit, which can be extremely stressful in itself, and more so if communication is difficult.
That’s why we’ve been working hard to secure funding to provide us with the capacity to include a British Sign Language (BSL) interpreter for our advice appointments free of charge.
Benefits appointments with a BSL interpreter include:
Carers Allowance (CA)
Blue Badge and Limited Capability for Work assessment forms
Discretionary Housing Payment applications
Child disability living allowance (DLA)
Personal Independence Payment (PIP)
Attendance Allowance (AA)
We also support deaf parents to access support for their disabled child/children who may not have a hearing impairment. Appointments can be over Zoom or in person.
“After several failed applications, Diverse Abilities
helped me to complete the DLA application for
my eldest daughter and it was successful.
My other daughter also had a DLA application,
Diverse Abilities assisted with this, and it was
successful on the first application. The team has
assisted me and provided me with the BSL
communication support that I needed. I could
not have done it without their help.”
— Recent Advice Team client
Contact us
Phone: 0300 330 5514 (calls charged at the local rate)
Phoneline open hours: Monday to Friday 9am – 4.30pm
Email: advice@diverseabilities.org.uk
Address: Diverse Abilities Central Office, The Treehouse, Merritown Lane, Hurn, Dorset, BH23 6DT